Navigating WorkCover: A Guide to Mental Health Support for Workers’ Compensation Claims

Have you been struggling with the psychological aftermath of a recent workplace injury?
Injury of any kind can be distressing, especially when it occurs at work or affects our ability to work. After all, we rely on our jobs not only to make a living but also for social connection and sense of productivity. When we are injured or unable to work, these aspects of our lives are deeply affected. The situation can be even more challenging when the injury is psychological (e.g., bullying), as these injuries are often harder to measure and report. Psychological injuries can severely affect our well-being, leading to anxiety, stress, depression, and in some cases, Post-Traumatic Stress Disorder (PTSD).
Having worked with clients who have experienced psychological as well as physical workplace injuries, I understand how challenging and frustrating navigating the WorkCover processes can be. So, in this article, I will help you understand how to receive mental health support through WorkCover.
What Is WorkCover?
In a nutshell, New South Wales (NSW) workers compensation system is designed to help employees with work-related injuries receive assistance to recover. As a part of the insurance scheme, you will receive wages, medication and rehabilitation expenses, and allied health support (if deemed necessary). Make sure you notify your employer as soon as the injury occurs as workers compensation claims should be made within 6 months of the injury date.
What does SIRA approved mean?
SIRA stands for State Insurance Regulatory Authority which regulates 3 insurance schemes in NSW- Workers Compensation, Compulsory Third Party and Home Building Compensation. This was set up to ensure a consistent and robust framework to monitor insurance and compensation schemes, ensuring that there is consistency in the kind of care you receive as a worker.
As a SIRA-approved psychologist, I have completed comprehensive training to understand workers compensation schemes and how to assist workers in their recovery back to work. Being approved ensures that all health professionals who undergo the training are familiar with the processes involved in supporting workers’ recovery in NSW.
When Should You Reach Out for Mental Health Support?
If you notice that post a work-related injury, be it physical or psychological, you are experiencing symptoms of psychological distress such as low mood, anxiety, excessive worrying, anger, irritability, or stress, it might be time to talk to someone. You could be worrying about return to work or just emotional from the weight of it all. Receiving the right mental health support can make a big difference to your recovery.
If you’re feeling overwhelmed, it’s a great idea to reach out to a psychologist. Remember, the quicker you receive help, the smoother and faster you recover.
How to Access Mental Health Services for WorkCover
- Consult your GP: If you’re struggling emotionally, your first step is to consult your GP. They will do a thorough assessment and, if needed, refer you to a psychologist who is registered with WorkCover (SIRA approved).
- Talk to your insurer: Once you get the referral let your insurer know. They will explain to you what services you can access, how to make claims and help you find a psychologist.
- Booking appointments: Once you have the approval from your insurer, you can book in your first appointment which will involve discussing your current difficulties and creating a plan for your recovery.
- Telehealth Sessions: If you live remotely, find it difficult to travel due to injuries, or just prefer the comfort of your house- that’s okay. I offer telehealth sessions as well. You can receive the same level of support and care in a setting that fits your needs.
- Therapy for Your Recovery: Once we have a treatment plan, we can book in regular sessions based on your needs and availability. During our sessions we will talk through your current problems- anxiety, mood, stress, trauma or anything that has been bothering you and help you work towards recovery.
How will mental health support help aid your recovery
While friends and family can be an incredible source of support during recovery, it’s not always easy to open up to loved ones, especially when you’re feeling stuck.
During such times, professionals like psychologists, can help you work through emotional difficulties and guide you in the right direction. Psychologists undergo rigorous training and use evidence-based interventions to treat conditions like depression, anxiety, stress or trauma. They can help you develop insight into your condition while teaching you ways in which you can regulate your emotions better. Seeking support can help you:
- feel emotionally better and learn healthier ways of coping
- improve your relationships and social life
- increase motivation and build confidence to get back on your feet again
How I Can Support You on Your WorkCover Journey
If you are feeling emotionally troubled or overwhelmed because of your work-related injury, I’m here to help.
I am a SIRA approved Clinical Psychologist, practicing in Surry Hills, Sydney. I offer telehealth appointments as well. Together we can work towards helping you recover through these tough times.
Feel free to reach out via phone or email. You can also book appointments online.